|Job Title:||IT Support|
|Location:||Time Square Plaza 3rd floor i-10/3, Islamabad.|
|Shift Timings:||Nightshift (7pm-5am)
|Requirements:||2-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Comfortable working in and assisting others through company help desk software, in addition to other remote access desktop programs
Accept constructive criticism and customer feedback regarding their experience with software or IT services
Extensive experience working with different operating systems including Windows and Mac OS
Ability to prioritize and manage all tasks
|Job Description:||As an IT & Technical Support Specialist at Outright, your responsibilities will include:
Installing and maintaining hardware, operating systems and software programs
Installing, configuring and monitoring network systems
Troubleshooting and solving hardware, software and connectivity issues.
Resolve technical issues related to network interruptions.
Administering data and network security for departments including system firewalls, antivirus, group policy and email security
Providing training to fellow employees about network security
Creating, analysing, reporting, converting and transferring data through systems using application software.
Regularly evaluating our IT systems to ensure they meet the necessary demands.
Ensuring data storage is safe and secure.
Resolving all issues coworkers have with their IT systems and softwares.
|Basic Salary:||30,000.00 - 60,000.00|